CONTRACT DETAILS
SOVRA’s Source to Contract solution makes procurement more efficient and enjoyable. By fostering better supplier engagement, SOVRA empowers local governments to get the most out of taxpayer dollars while reaching their goals with ease.
- 360-Degree Procurement Ecosystem: SOVRA is not just a tool; it’s a vibrant platform where buyers and suppliers can truly connect! Our Source-to-Contract suite thoughtfully addresses every step of the procurement process, making workflows smoother, communications clearer, and collaboration even more effective.
- Quick Time-to-Value with Seamless Integration and Support: Our ready-to-deploy functionality is specially crafted for the public sector, and our fantastic in-house team is here to ensure a smooth and easy transition for you. What makes us stand out is our quick time to value—we can get a portion of the platform up and running quickly, so you can focus on your procurement needs.
- Configurability and Flexibility Designed for Public Agencies: SOVRA provides a highly configurable and flexible platform that adapts to each public agency’s unique structure, priorities, and resources. Our modular design allows agencies to select only the components they need—whether CLM, Intake, Source, RFx creation, or any combination—and adopt them at their own pace. This ensures the system fits each agency’s operational reality while allowing them to scale and expand seamlessly as their needs evolve.
- Automated, Data-Driven Insights: Our platform makes it easy for suppliers to onboard, helps with evaluating bids, and simplifies contract management, all while providing valuable insights for making informed decisions. This not only reduces manual effort but also gives procurement teams the freedom to focus on their strategic goals!
- Supporting Supplier Diversity and Economic Inclusion: SOVRA’s platform is designed to help public sector organizations effortlessly connect with a wide range of suppliers, especially small and disadvantaged businesses. Our user-friendly tools make it easy for organizations to track and report on supplier diversity, supporting their important diversity and inclusion goals.
Compliance
Contract 25-203-SOV is compliant to 2 CFR Part 200 and EDGAR.
Orders
Orders are placed directly through the SOVRA contact, Lauryn Parrish.
lauryn.parrish@sovra.com, or 317.946.2098
Pricing
PSA Members can access the full pricing list in the document entitled, "PSA Contract Pricing," through the link at the bottom of this page.
All prices are inclusive of PSA Member discounts, shipping, and administrative fees. The customer is not responsible for paying administrative fees with this contract.
Customer Support
SOVRA will provide the following Support Desk services to internal users and suppliers:
- Multiple user support channels to report issues and request assistance including email requests and phone requests.
- Phone and email channels monitored during business hours (Monday-Friday 8:00 AM – 8:00 PM Eastern Time excluding SOVRA holidays) with most responses provided within two hours of customer or supplier request.
- Requests after business hours addressed the following morning.
- AI-driven Virtual Assistant designed to provide seamless support for both internal and supplier users on the solution. The Assistant supports users by answering common queries, guiding them through processes, and assisting with tasks such as navigating the platform, responding to solicitations, or managing supplier information.
- In-solution user assistance videos and guides. Assistance available to support customer-specific configuration changes and special requests (e.g., system audit logs).
- Requests logged and tracked utilizing Microsoft Dynamics