CONTRACT DETAILS
Onshore
IT is uniquely positioned to deliver comprehensive and proactive managed
monitoring services for Next Generation 9-1-1 (NG911) networks. With extensive
expertise in managing critical network infrastructure, Onshore IT offers robust
solutions designed to minimize Mean Time to Repair (MTTR) and ensure
operational reliability and security across participating members' NG911 current
production environments.
Compliance
Contract 24-204-OSI is compliant to 2 CFR Part 200. An Independent Cost Estimate was performed prior to
solicitation, and Cost Analyses are performed prior to every contract
amendment.
Orders
PSA member entities (End Users) may place orders
directly with OnShore IT. No need to send reports or Purchase Orders to
PSA – OnShore IT is taking care of that for you. Each invoice you receive
from OnShore IT will reference the contract number 24-204-OSI.
Pricing
Pricing is comprised of discounted monthly recurring costs
scaled to the number of nodes, redundancy, and contract period, in addition to
the number of routers, switches, and firewalls. One-time initial costs are
discounted and based on the number of servers, routers, switches and firewalls,
and includes onboarding. All pricing is detailed in the file
Current_Pricing.pdf below.
All prices are inclusive of PSA Member discounts, shipping,
and administrative fees. The customer is not responsible for paying cooperative
administrative fees with this contract.
Products/Services
This contract includes:
· 24/7/365 Monitoring and Incident Response: Real-time monitoring of NG911 networks, including all forms of wide area communications such as 4G/5G LTE wireless, microwave point-to-point links, and internet connections. Onshore IT prioritizes rapid incident detection and resolution to ensure consistent uptime.
· Comprehensive Router and Switch Management: Change management, configuration, backups, and fault resolution for critical network devices to maintain stability and readiness.
· Advanced Firewall Management and Incident Response: Expertise in NextGen firewalls (NGFWs) such as Fortinet, Cisco ASA, and Palo Alto, with a focus on intrusion detection, VPN configuration, secure communications and configuration backup.
Value Added Services
· Multifactor Authentication (MFA) Implementation
·
Incident Response plans
·
Disaster Recovery and Continuity Planning
·
Network Optimization Assessments
·
Vulnerability Assessments
·
Real-Time Collaboration Tools
·
Robust Reporting
·
End-User Training
Onshore
IT has a proven track record of delivering cutting-edge solutions and managed services
for critical Next Generation 9-1-1 (NG911) environments. Our experience in
designing, deploying, and maintaining NG911 systems ensures operational
reliability and security for our clients, including public safety agencies,
local governments, and cooperative organizations.