Friday, March 14, 2025

911 Network Monitoring - NPSS

This contract includes network monitoring services for 911 emergency networks.

PSA Contract 24-204-NPS Network Monitoring Services for NG911

    CONTRACT DETAILS

    National Public Safety Solutions (NPSS) provides comprehensive services, including continuous network monitoring, rapid incident response, advanced network design and upgrades, and dedicated customer support. Committed to the highest standards of professionalism, NPSS ensures excellence through rigorous training and around-the-clock support. With a strong focus on security, efficiency, and affordability, NPSS delivers reliable solutions tailored to meet the evolving needs of its clients.

    Compliance

    Contract 24-204-NPS is compliant to 2 CFR Part 200.  An Independent Cost Estimate was performed prior to solicitation, and Cost Analyses are performed prior to every contract amendment.

    Orders

    PSA member entities (End Users) may place orders directly with NPSS. No need to send reports or Purchase Orders to PSA – NPSS is taking care of that for you. Each invoice you receive from NPSS will reference the contract number 24-204-NPS

    Pricing

    Pricing is discounted 50% for monthly recurring costs based on the number of routers, switches, and firewalls. One-time initial costs are discounted 40% and based on labor hours for Engineering. All pricing is detailed in the file Current_Pricing.pdf below.

    All prices are inclusive of PSA Member discounts, shipping, and administrative fees. The customer is not responsible for paying cooperative administrative fees with this contract.

    Products/Services

    This contract includes:

      ·         Firewall monitoring and fault notification for 24/7/365

      ·         Managed firewall service, including configuration management, backup and restoration

      ·         Router monitoring and fault notification for 24/7/365

      ·         Managed router service, including vendor management and configuration

      ·         Switch monitoring and fault notification for 24/7/365

      ·         Managed switch service, including vendor management and configuration

    Value Added Services

    NPSS provides a number of value added services including, NPSS will advise customers on changes in the industry in terms of new products and equipment such as Multifactor authentication and Layer 3 switches.  NPSS provides monthly reports to its customers so they have records of their ESInet/9-1-1 Networks performance, reliability, and availability.

    About National Public Safety Solutions (NPSS)

    Founded in 2009, National Public Safety Solutions specializes in designing, monitoring, and managing Regional Emergency Services IP Networks (ESInet) for 9-1-1 entities. Our expert team of network and security engineers ensures 24/7 monitoring, incident response, and compliance with Texas CyberSecurity standards. 

    Led by cybersecurity expert Robert Walthall, CISSP, we contribute to national ESInet and NG9-1-1 standards. He was one of the original NENA Committee Chair and Working Group Leaders who developed the national standards for NG9-1-1, including Emergency Services IP Network Design and Cyber Security. He was the lead Technical Consultant for ATT Public Safety for over 10 years, and is the owner and founder of National Public Safety Solutions.

NPSS Logo


Contract Term

Initial 3-year term 1/31/2025 to 1/31/2028
Two optional one-year extensions thru 1/31/2030
 

Vendor Contact Info

Robert Walthall, CISSP, BSEE

National Public Safety Solutions

Phone: 512.215.2177 ext 911
Website: npss911.com

Contract Documents

Purchasing Solutions Alliance

The Purchasing Solutions Alliance (PSA) is a nationwide purchasing cooperative for public agencies. Cooperative Purchasing has the added benefit of saving you time and resources by relieving you of the burden of procurement documentation requirements, advertisement costs, and contract management.

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